Success Stories

Masterson has been involved in many projects, utilizing an amalgamation of various solutions.

Some of the projects Masterson has participated in and contributed towards are listed below.

Media, Digital Marketing & E-Commerce

E-Commerce Solution

About the Customer:
Skandiastyle is an online multi-brand boutique offering a selection of luxury Scandinavian and Nordic products across China and abroad.

Customer Challenge:
Using on-premise servers, customer has a difficulty in both Infrastructure management and capacity planning. To handle fluctuating seasonal load spikes in online sales, Skandiastyle needs the cloud-based components, which can be scaled rapidly when needed. Besides, security for online transaction with personal information is a risk for the customer.

Partner Solution:
We helped the company design a new cloud architecture and migrate the existing applications into AWS cloud from its on-premise servers by using AWS EC2, AWS RDS, AWS S3, AWS VPC, AWS Load Balancer, AWS CloudFront, AWS SNS and AWS CloudWatch.

Results and Benefits:
The scalability of the cloud environment results in productivity improvement, operational resiliency, and business agility in line with seasonal changes in capacity and continuous business growth in the long run. Security of online transaction is reinforced with additional security measures on cloud.

E-Commerce Solution

About the Customer:
Dream Cruises is a premier Asian luxury cruise brand from Genting Group, specializing in providing authentic Asian leisure and hospitality experiences, around China, Japan, South East Asia and Australia.

Customer Challenge:
Customer has a difficulty in having a reliable ecommerce platform with smooth and rich contents by 24 hours a day to the public for online cruise package booking.

Partner Solution:
A comprehensive cloud managed services are provided to the company by using AWS EC2, AWS RDS, AWS S3, AWS VPC, AWS Load Balancer, AWS CloudFront and AWS CloudWatch.

Results and Benefits:
Masterson is proactively monitoring the health of the company’s infrastructure on AWS, manages automated backup and responds to production impacts to ensure services are running with peace of mind.

Media Solution

About the Customer:
With 24 hours daily broadcast of factual entertainment, variety shows, drama, travelogue, infotainment, news and sports programs, ViuTV has established itself as the epitome of high quality, creative local TV production in Hong Kong.

Customer Challenge:
The business nature of the TV broadcast industry is irregular and therefore traffic volume is unpredictable, mainly depending on the popularity of the programs. The company has to focus on ditching away legacy instance environment in favor of a scalable cloud environment.

Partner Solution:
Masterson worked with the company in the architecture design to replace some compute type components into a serverless framework. AWS Services including API gateway, Lambda, SNS in the workflow are used.

Results and Benefits:
The company achieved scalable performance with cloud environment which can handle changes in capability and provides services with reduced human administration and intervention and have an ecosystem focusing on development pipeline itself.

E-Commerce Solution

About the Customer:
Ztore is an online supermarket selling quality groceries and home essentials for local market. What makes the brand stand out is shopper can buy what they want anywhere, anytime online with the same-day delivery promise.

Customer Challenge:
The online shopping business technically requires the ability to accommodate unpredictably workload that varies periodically, and the speed of the transaction handling is another concern that has a great impact on customers’ experience. Besides, security for online transaction is a crucial part to develop customers’ confidence in online shopping.

Partner Solution:
Masterson provided architectural design, implementation and turning services to Ztore E-Commerce project by leveraging the use of not limited to EC2, Auto Scaling, Load Balancing, ElastiCache and CloudFront CDN

Results and Benefits:
The company can finally deliver a stable, resilient, elastic, highly available e-commerce online shopping platform with a high level of security to its customers.

Digital Marketing Solution

Masterson provides architecture design, implementation and turning services to Ocean Park project. We work closely with their infrastructure and development team on this project and deliver a stable, elastic and highly available platform to the customer.
Our Next Generation Managed Service, which provides proactive and predictive cloud, operating system and application level monitoring.
AWS CodeCommit is used to support DevOps practice for source code control and code deployment to both testing and production environment.

Technologies

AWS EC2, AWS RDS, AWS S3, AWS VPC, AWS Auto Scaling Group, AWS Load Balancer, AWS Route53 and AWS Cloudfront

Digital Marketing Solution

This on-line platform managed this NGO membership, Animal adoption service and campaign promotion. Masterson worked on the architecture design, performance turning, stress test and security based on AWS best practice. We worked closely with their development team on this project and handover a stable, flexible, high availability environment to the customer. We are also providing Managed Service on this platform after production launch.

Technologies

AWS EC2, AWS RDS, AWS S3, AWS Auto-Scaling and AWS Cloudfront

E-Commerce solution

Masterson provided architecture design, turning, stress test services to Canon eCommerce project. We worked closely with their development team on this project and handover a stable, flexible, high availability environment to the customer. We are also providing Managed Service on this platform after production launch.

Technologies

AWS EC2, AWS RDS, AWS S3, AWS Auto-Scaling, AWS ElastiCache, AWS SES and AWS Cloudfront

Slope Registration Solution

About the Customer:
The Civil Engineering and Development Department (CEDD) is providing civil engineering service for the Hong Kong Government. Four major areas of services include provisioning of land and infrastructure, port and marine services, geotechnical services, environmental and sustainability services.

Customer Challenge:
Their proprietary registration online system would expect an anticipated pattern of traffic during the days.

Partner Solution:
By leveraging AWS elasticity to support failover and high availability including auto scaling of backend servers and database, Masterson has offered CEDD in the design and implementation of a new architecture.

Results and Benefits:
The new architecture provided the department with ability to scale up and down of nearly no downtime while provisioning the majority of services component inside private network for greater protection.

Medical Care

Business Challenges

Needed a Content Management Solution to streamline their workflow and operation costs.

Services / Solutions

We successfully implemented a Record Archiving System to easily manage and retrieve the medical records.

Technologies

Alfresco, Ajax, Hibernate, GlassFish, mySQL, Kodak.

Benefits

  • Reduced time and effort spent on document management. Potentially saving 30% of administrative staff time.
  • Reduced the storage costs – In the past, all patient records are in hard copy. Now, the medical records are now digitalised.
  • Secured storage for medical documents
  • Easy retrieval of patient records

Electronic Toll Collection Services Provider

Business Challenges

The need to redesign the Legacy Global Positioning System to handle high volumes of vehicle data from different locations and deliver reports in timely manner. The company experienced slow responsiveness from their GPS system and data discrepancies. The company needed to engineer a single, reliable data source for data analysis and report generation.

Services / Solutions

Instead of using Stored Procedures to perform data query and analysis, Jaspersoft Business Intelligence Suite is used to meet the company’s needs:

  • JasperETL integrates information from multiple data sources into the company’s corporate data warehouse.
  • JasperReports is used to design and present vehicle information via a range of dashboards and reports.
  • JasperAnalysis provides top-down analytical environment for better and faster decision making.

Technologies

Jaspersoft BI, JasperETL, iReport

Benefits

  • Give users complete flexibility reporting Capabilities
  • Improves the efficiency of GPS system
  • Easy to use
  • Provides better and faster decision making

Logistics

Business Challenges

A need for Data Center Relocation

Services / Solutions

Move Oracle from Solaris to HP-Unix

Technologies

HP-Unix, Oracle, Solaris, EMC NetBackup

Benefits

  • Operation Cost Reduction
  • The requirements of business continuity enhancements met

A Leading International IT Service Provider

Business Challenges

To ensure high availability and reliability of their IT Service and applications

Services / Solutions

  • On Demand Multi-vendor Service based on Red Hat platform
  • Ad hoc on site Stand by
  • Integration Service
  • Product evaluation

Technologies

Sun, HDS, RedHat, Symantec, OpenSources, EMC

Benefits

  • Lower operation Cost

Banking

Business Challenges

Poor Response time of an on-line trading system.

Services / Solutions

  • Identify bottlenecks
  • Provide Recommendations

Technologies

TeamQuest

Benefits

  • Weeks were spent to accurately diagnose the problem. Once identified, was swiftly resolved within hours of the critical issues found.
  • More efficient, now that the company can take a more proactive role rather than a reactive one.

Factory Outlet

Business Challenges

Needed a Mobile Inventory Software Solution to automate inventory transfer in and transfer out process.

Services / Solutions

We have successfully implemented an Android Inventory Solution to collect items information, track stockroom inventory, complete physical count adjustments, receive purchase orders and issue sales orders all remotely and effortlessly.

Technologies

Java, Android

Benefits

  • Reduced Manual Data Entry time by 80% with 95% accuracy
  • educed Operation Costs
  • Streamline inventory control process